PRIVACY POLICY
Last Updated: September 1, 2026
At Gerber Logistics Shipping ( “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and package forwarding services.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, purchase or use our services, or communicate with us.
1. INFORMATION WE COLLECT
We may collect the following information:
Personal Information
Full name
Email address
Phone number
Billing address
Shipping address
Account username and password
Customer ID or assigned shipping address
Date of birth, when required for certain services or verification
Package Information
When you use our shipping and package forwarding services, we may collect:
Tracking numbers
Package descriptions
Package weight and dimensions
Package photographs
Sender information
Delivery information
Customs-related information
Shipping and delivery status
Information provided by online retailers or carriers
Payment Information
When you make a payment through our website, payment information may be processed by our third-party payment providers.
We may receive information such as:
Payment status
Transaction ID
Payment amount
Last four digits of a payment card, where applicable
We do not intentionally store complete credit or debit card numbers on our servers when payment processing is handled by a third-party payment processor.
Automatically Collected Information
When you use our website, certain information may automatically be collected, including:
IP address
Browser type
Device type
Operating system
Website pages visited
Date and time of visits
Referring website
General website usage information
2. HOW WE USE YOUR INFORMATION
We may use your information to:
Create and manage your customer account
Provide our package forwarding and shipping services
Assign and manage your personal U.S. shipping address
Receive and identify your packages
Process and track shipments
Send package arrival notifications
Send tracking information and shipping updates
Process payments and invoices
Provide customer support
Communicate important information about your account
Verify customer information when necessary
Prevent fraud, abuse, and unauthorized activity
Improve our website and services
Comply with applicable laws and regulations
Meet customs, shipping, and legal requirements
3. YOUR PERSONAL U.S. SHIPPING ADDRESS
When you register for our services, we may assign you a personal U.S. shipping address.
You authorize us to receive packages addressed to you at the assigned address for the purpose of providing our package forwarding services.
You are responsible for entering your name, Customer ID, unit number, and shipping address correctly when placing online orders.
We are not responsible for delays or problems caused by incorrect or incomplete shipping information provided by the customer.
4. PACKAGE PHOTOGRAPHS
For security, identification, inventory management, and customer service purposes, we may photograph packages received at our facility.
Package photographs may be associated with your customer account and may be displayed in your online account or included in communications related to your shipment.
We will not intentionally use package photographs for unrelated commercial purposes without appropriate authorization.
5. HOW WE SHARE YOUR INFORMATION
We may share information when reasonably necessary to provide our services.
This may include sharing information with:
Shipping and delivery carriers
Customs authorities
Payment processors
Technology and hosting providers
Email and notification service providers
Fraud prevention and security providers
Professional service providers
Government authorities when legally required
We do not sell your personal information to third parties for their own direct marketing purposes.
6. PAYMENT PROCESSING
Payments may be processed by third-party payment providers.
When you make a payment, your payment information may be transmitted directly to the applicable payment processor and handled according to its privacy policy and security practices.
We recommend reviewing the privacy policy of any payment provider used on our website.
7. EMAIL AND SMS COMMUNICATIONS
By creating an account, you may receive important service-related communications, including:
Account confirmation emails
Welcome emails
Package arrival notifications
Tracking updates
Payment confirmations
Invoice notifications
Shipping updates
Customer service communications
Where applicable, promotional communications will provide an option to unsubscribe.
You may continue to receive essential transactional or service-related communications even after unsubscribing from marketing messages.
8. COOKIES
Our website may use cookies and similar technologies to:
Keep you signed in
Remember your preferences
Maintain shopping or account sessions
Improve website performance
Analyze website traffic
Improve our services
Provide security features
You may configure your browser to reject or delete cookies. However, certain website features may not function properly if cookies are disabled.
9. DATA SECURITY
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we work to protect your information, we cannot guarantee absolute security.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain customer accounts
Complete transactions
Maintain business and financial records
Resolve disputes
Prevent fraud
Comply with legal and regulatory requirements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
11. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
To make a privacy-related request, contact us using the information provided below.
We may need to verify your identity before processing certain requests.
12. CHILDREN’S PRIVACY
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, including online retailers, payment providers, shipping carriers, and other services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
14. INTERNATIONAL DATA TRANSFERS
Because our services involve shipping between the United States and Jamaica, your information may be processed or stored in different countries depending on the services and technology providers we use.
By using our services, you understand that your information may be transferred, processed, or stored outside the country in which you reside, subject to applicable laws.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date at the top of this policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
16. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Gerber Logistics Shipping
Address:
7544 West McNab Road, Unit C23, North Lauderdale
Email: info@gerber-logistics.com
Phone: +1 954-854-2132
Website: https://gerber-logistics.com/
By creating an account or using our services, you acknowledge that you have read and understood this Privacy Policy.